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Terms of Service

Multator Terms of Service — public offer.

These Terms of Service (the Agreement) govern the relationship between the owner of the Multator online service, available at multator.org (the Administration or Service) and the person using the Service (the User).

This Agreement is a public offer under Article 437 of the Russian Civil Code. Using the Service, including registering an account, constitutes full and unconditional acceptance of this Agreement (acceptance under Paragraph 3 of Article 438), as well as the Community Rules, Spider Terms of Use and Privacy Policy, which form an integral part of the Agreement.

Last updated: 24 августа 2026 г.

1. Administration details

Service owner — the operator of the Multator service. Email for legal notices: legal@multator.org, support and complaints: support@multator.org.

Requests sent to the listed email addresses are reviewed within a reasonable time.

The Service is not registered as a mass media outlet and is not a news aggregator, audiovisual service, gambling or lottery organizer, intermediary digital platform operator, credit institution or money transfer operator.

2. Definitions

  • Service — the Multator software and hardware system for creating, storing, publishing and viewing frame-by-frame 2D animations and interacting with other users (comments, ratings, follows, chat, private messages, contests and other features).
  • Account — the User’s registered account.
  • Content — any materials posted by the User: animations, frames, images, audio, comments, chat and private messages, profile information and other data.
  • Spiders — internal notional units recording the scope of the User’s rights to additional Service features. Purchase and use are governed by the separate document.

3. Subject of the Agreement

The Administration grants the User a free, non-exclusive license to use the Service within its functionality, worldwide, for the lifetime of the account. Additional features are provided for payment under the separate document.

The Administration may change, supplement or restrict free features, discontinue support for individual features, change access conditions and suspend the Service for maintenance. Paid feature terms and the consequences of changes are governed by the Spider Terms of Use. The Service is not a telecommunications service, public infrastructure or a service obliged to ensure uninterrupted access.

4. User age

  • Anyone aged 14 or older may register and use the Service independently.
  • Children under 14 may use the Service only through a parent or other legal representative who creates the account in their own name, supervises its use and is responsible for all actions performed through it.
  • Users aged 14–18 confirm that they have parental or legal representative consent to enter this Agreement (Article 26 of the Russian Civil Code), and separate consent to make payments and use the relevant funds.
  • Personal data of a person below the age of independent consent is processed with their legal representative’s consent.
  • By starting to use the Service, the User represents to the Administration (Article 431.2 of the Russian Civil Code) that they meet this section’s requirements. The Administration is not obliged to verify age and relies on that representation in good faith; the User and their legal representatives bear the risks and consequences of inaccurate age information.
  • Legal representatives should send requests to legal@multator.org and are reviewed after verifying the relationship or guardianship and the applicant’s identity. Payment-related requests are governed by the Spider Terms of Use.

The Service is not intended to distribute information prohibited for children (Article 5 of Federal Law No. 436-FZ of December 29, 2010). Adult content and material capable of harming children’s health or development are prohibited. The Administration may restrict a work’s display or remove it.

5. Registration and account

  • At registration, the User must provide accurate information and keep it current.
  • The User is responsible for protecting sign-in credentials and for all actions performed through their account. Two-factor authentication is recommended.
  • One person may have one account. Additional accounts to bypass restrictions or manipulate ratings, votes or other metrics are prohibited.
  • Transferring, selling, renting or exchanging an account is prohibited.
  • The User must immediately inform the Administration of any unauthorized account access.

6. Content and User obligations

The User agrees to follow the Community Rules and Russian Federation law, including Federal Law No. 149-FZ of July 27, 2006, On Information, Information Technologies and Information Protection; Federal Law No. 436-FZ of December 29, 2010, On Protecting Children from Information Harmful to Their Health and Development; Federal Law No. 114-FZ of July 25, 2002, On Countering Extremist Activity; Federal Law No. 38-FZ of March 13, 2006, On Advertising; and Part IV of the Russian Civil Code.

By posting Content, the User represents to the Administration under Article 431.2 of the Russian Civil Code that:

  • they hold all rights necessary to post the Content and grant the license under Section 7;
  • the Content does not infringe third-party rights, including exclusive rights, image rights, trademarks, honor, dignity or business reputation;
  • the Content is not information whose distribution is prohibited or restricted in the Russian Federation;
  • they have obtained consent from depicted individuals and rights holders for the audio, music, fonts and images used.

The User is independently responsible for their Content. If claims concerning it are made against the Administration (rights holder claims, government orders or decisions, third-party lawsuits or compensation demands), the User undertakes, on first request, to join the proceedings on the Administration’s side and reimburse all financial losses, including fines, compensation, court costs, legal expenses and losses from restrictions on Service access caused by the Content (Articles 406.1 and 431.2 of the Russian Civil Code). This obligation survives Content deletion and cessation of Service use.

7. Intellectual property

Exclusive rights to Content created by the User remain with the User or the rights holders on whose behalf they act. This Agreement does not transfer exclusive rights.

By posting Content, the User grants the Administration a royalty-free, non-exclusive license to use that Content to operate, promote and develop the Service: storage, reproduction, distribution, public display, making available to the public, adaptation and creation of derivative materials (previews, cropping, transcoding, watermarking, compilations, covers and announcements), use in the Service’s advertising and informational materials and social media accounts, moderation and archiving. The license includes the right to grant sublicenses for these purposes to parties supporting the operation and promotion of the Service.

The license is granted worldwide for the entire duration of the exclusive right, is irrevocable with respect to uses begun before the Content is deleted, and survives deletion of the Content and account to the extent necessary for backups, archiving, dispute resolution, protection of the Administration’s rights and compliance with law. No right to remuneration arises from use of the Content for these purposes; the User may not demand payment, cessation of uses already begun, or deletion of previously created derivative materials and copies.

If the User separately permits distribution on YouTube when publishing, they also grant the Administration the right to post a video recording of the work on the Service’s official channel as a YouTube Short with attribution. Withdrawal of this consent stops further posting of new videos; removal of a video already posted is at the Administration’s discretion within a reasonable time. The Administration may decide not to publish a video, remove it or change its availability without explanation or compensation.

The Multator name, logo, domain name, interface design, source code and other elements of the Service belong to the Administration or are used by it lawfully. Copying, decompiling, automated data collection (scraping), creating derivative services or other use without the Administration’s written consent is prohibited.

8. Administration as an information intermediary

The Administration provides the technical ability to host Content and acts as an information intermediary under Article 1253.1 of the Russian Civil Code. It does not initiate posting, determine recipients, change content (except for technical processing) or review it before publication.

The procedure for rights holder infringement notices is established by Article 15.7 of Federal Law No. 149-FZ and described under For rights holders. Upon receiving a properly submitted notice, the Administration takes action within the statutory deadlines.

9. Moderation, restrictions and appeals

Content is not checked before publication: a work becomes available as soon as its creator publishes it. Moderation occurs afterward, based on user requests, Administration initiative and demands from authorized authorities.

The Administration may, without prior notice:

  • delete or hide Content, move a work to the Sandbox or restrict its display;
  • restrict access to individual features (publishing, comments, chat, private messages, ratings and paid features);
  • suspend an account, including permanently, for violations of the Agreement, Community Rules or law, misuse of features, metric manipulation, fraud, threats to Service operation or reputation, or creating a replacement for a previously suspended account.

The Administration chooses the measure at its discretion. It is not obliged to warn of a measure, disclose the source of a report, internal investigations or evidence supporting a decision, or restore deleted Content. Suspension for a violation constitutes termination for a material breach of the contract (Article 450 of the Russian Civil Code); consequences for paid features are specified in the Spider Terms of Use.

The User may appeal a moderation decision by contacting support@multator.org within 30 calendar days of the measure. Appeals are reviewed within a reasonable time; submitting one does not suspend the measure or oblige the Administration to cancel or change it.

10. Spiders and paid features

Some features require spiders, the Service’s internal notional units. Spiders are not money, electronic money under Federal Law No. 161-FZ of June 27, 2011, digital financial assets, digital rights, digital currency or securities. They do not circulate outside the Service and cannot be exchanged for money.

Prices, top-ups, spending, transfers between users, service delivery periods and refunds are governed by the Spider Terms of Use.

11. Contests

Users organize contests as public competitions under Chapter 57 of the Russian Civil Code. Participation is free, and winners are chosen by community voting and/or the organizer under announced criteria. There is no element of chance; contests are not lotteries, gambling activities or bets.

The Administration does not organize contests, is not a party to the relationship between organizers and participants, and does not guarantee that a contest will take place, that the winner will be chosen objectively or that a prize will be paid. It provides only the technical means to hold contests and account for prize pools in spiders. Prizes are paid exclusively in spiders. The organizer sets each contest’s terms, displayed on its page; complaints about them must be addressed to the organizer.

The Administration may cancel a contest, its results, prizes or votes if manipulation, collusion, additional accounts, or violations of law or the Community Rules are detected.

12. Recommendation technologies

The Service uses algorithms to select and rank materials. Details are disclosed in the Recommendation Technology Policy under Article 10.2-2 of Federal Law No. 149-FZ.

13. Personal data

Personal data is processed under Federal Law No. 152-FZ of July 27, 2006, On Personal Data, and the Privacy Policy. By making Content public, the User understands that any information about them included in it becomes available to an unlimited audience.

14. Limitation of liability

The Service is provided as is. The Administration does not guarantee uninterrupted or error-free operation, preservation of user data during equipment failures or third-party actions, or conformity with the User’s subjective expectations. Users are advised to keep their own copies of important works.

The Administration is not responsible for:

  • user Content, actions, statements, transactions and agreements, including spider transfers, contests and correspondence;
  • content of external sites linked by users;
  • loss, corruption or unavailability of Content, drafts or other data, including due to failures, third-party actions, User error, account deletion or moderation measures;
  • temporary or permanent unavailability of the Service or individual features, including due to telecommunications operators, hosting providers, payment services or government bodies;
  • the User’s lost profits, reputational harm or indirect losses.

For Users who are not consumers, including those using the Service for business purposes, the Administration’s aggregate liability for all claims related to use of the Service is limited to the amount actually paid by that User for paid features during the three months preceding the event giving rise to the claim.

Liability limits apply to the extent permitted by Russian Federation law and do not cover intentional misconduct by the Administration, harm to life or health, or consumer rights established by mandatory provisions of Russian Federation Law No. 2300-1 of February 7, 1992, On Consumer Protection.

The parties are exempt from liability for non-performance caused by force majeure, including backbone network failures, government actions, telecommunications operators restricting access to the Service and payment service disconnections.

15. Changes and termination

The Administration may amend the Agreement. A new dated version is published on this page and takes effect upon publication unless another date is stated, applying to relationships arising after it takes effect. It does not alter services previously delivered. No individual notice is sent; the User is responsible for reviewing the current version. Continued use means acceptance; a User who disagrees must stop using the Service and may delete their account.

The User may delete their account at any time in profile settings or by sending a request to support@multator.org. Since paid feature services are considered delivered when provided, account deletion alone does not create an obligation to refund payments for them.

The Administration may terminate or restrict a User’s access for violations of the Agreement, Community Rules or law, or discontinue the entire Service with notice through any available means. Consequences for paid features and notice periods are specified in the Spider Terms of Use.

16. Governing law and disputes

Russian Federation law governs this Agreement. Send complaints to the email address in Section 1; the response period is 30 calendar days. Contacting us before going to court usually resolves issues faster.

Legal notices are sent to the User’s account email and deemed received on the day of sending (Article 165.1 of the Russian Civil Code), whether or not the User actually reads them. General notices may be published within the Service.

Disputes are resolved in court under the jurisdiction rules established by Russian Federation law. A consumer’s right to choose where to bring a claim under Article 17 of the Consumer Protection Law is not restricted.

Invalidity of one provision does not invalidate the Agreement’s remaining provisions.

17. Contact

Support and complaints: support@multator.org. Legal notices, government requests and rights holder notices: legal@multator.org. Additional contact methods are listed under Contact.